Support ticket 5751 - Save button not working & images disappearing

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Hello. I have reported several times that my images on the coloring tool are not saving correctly & often move slightly and i've also had uploaded images completely disappearing? I was asked to send a video which i did, i sent 2 on 6th May. I've since heard nothing back? I've followed up several times and also raised it with Cleo in the facebook group who said it would be sorted quickly, but still no response? Somebody else has reported exactly the same issue here and you said it should be an easy fix? Can you please help. Thanks.

1 Answers

Same issue here. I tried several Browsers even severel Laptops. Cache clearing, Browser updating, nothing really helps. I tried, Edge, Chrome, Safari on MacBook, Windows 10 and Windows 11.